1. Introduction

At A Caking Hand, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and store your information when you visit our website or book our classes.

2. What Information We Collect

We may collect the following information when you interact with our website:

• Name

• Email address

• Phone number

• Billing and payment details

• Booking information (e.g. classes purchased)

• Any information you provide via forms or email

We may also collect non-personal data such as:

• Browser type

• IP address

• Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

• Process bookings and payments

• Communicate with you about your class or order

• Send booking confirmations and updates

• Improve our website and services

• Send occasional marketing emails (only if you opt in)

4. Payment Information

Payments are processed securely through third-party providers (e.g. Stripe, PayPal).

We do not store your full payment details on our website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only where necessary, such as:

• Payment providers

• Website hosting services

• Email marketing platforms

6. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic.

You can disable cookies through your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online system is completely secure.

8. Access & Updates

You may request access to the personal information we hold about you and request corrections if needed.

To do so, don’t hesitate to get in touch with us using the details below.

9. Marketing Communications

You will only receive marketing emails if you have opted in.

You can unsubscribe at any time using the link in our emails.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

A Caking Hand

Email: acakinghand@gmail.com

11. Analytics

We may use tools like Google Analytics to understand how visitors use our website. This helps us improve our services.