Terms & Condititions

1. General Information

Welcome to A Caking Hand. By booking a class, workshop, or service, you agree to the following Terms & Conditions.

All classes are designed for beginners unless otherwise stated.

2. Bookings & Payments

  • Full payment is required at the time of booking to secure your spot.

  • Bookings are confirmed only once payment has been received.

  • All prices are listed in AUD and include GST (if applicable).

3. Class Participation

  • Participants must arrive on time. Late arrivals may miss important instructions.

  • All tools, equipment, and materials will be provided unless otherwise stated.

  • You will take home your finished cake at the end of the session.

4. Allergies & Dietary Requirements

  • Our kitchen may handle common allergens including (but not limited to) gluten, dairy, eggs, and nuts.

  • It is the participant’s responsibility to inform us of any allergies at the time of booking.

  • We cannot guarantee an allergen-free environment.

5. Health & Safety

  • Participants must follow all safety instructions provided during the class.

  • A Caking Hand is not liable for injuries resulting from misuse of tools or failure to follow instructions.

6. Photography & Media

  • Photos and videos may be taken during classes for marketing purposes.

  • By attending, you consent to being included unless you notify us prior to the class.

7. Intellectual Property

  • All class content, techniques, and materials are for personal use only.

  • They may not be reproduced, taught, or distributed without permission.

8. Changes to Classes

  • A Caking Hand reserves the right to modify class content, instructors, or schedules where necessary.

  • If a class is cancelled by us, you will receive a full refund or the option to reschedule.

9. Liability Waiver & Assumption of Risk

By attending a class or workshop with A Caking Hand, you acknowledge and agree to the following:

 
Participation at Your Own Risk

  • You understand that cake decorating and baking activities involve the use of tools, equipment, and materials that may pose risks, including but not limited to:

    • Sharp tools (e.g. palette knives, cake scrapers)

    • Hot surfaces (e.g. ovens, heated ingredients)

    • Slippery floors or spills

  • You voluntarily participate in all activities at your own risk.

Responsibility for Personal Safety

  • You agree to follow all instructions provided during the class.

  • You will use all tools and equipment safely and as directed.

  • You are responsible for your own personal well-being during the class.

Release of Liability

  • To the fullest extent permitted by law, A Caking Hand is not liable for:

    • Any injury, loss, or damage sustained during or after the class

    • Any allergic reactions or food-related sensitivities

    • Loss or damage to personal belongings

Medical & Health Acknowledgement

  • You confirm that you are physically able to participate in the class.

  • You agree to inform us of any relevant medical conditions or allergies before the class.

Damage to Equipment or Property

  • You agree to take reasonable care when using all tools and equipment.

  • Any intentional or negligent damage to property may be charged to the participant.

Children / Minors

  • A parent or guardian accepts full responsibility for any child attending.

  • Children must be supervised at all times unless stated otherwise.

Personal Belongings

  • Please keep personal items secure.

  • A Caking Hand is not responsible for lost, stolen, or damaged belongings.

By booking and attending a class, you acknowledge that you have read, understood, and agree to this Liability Waiver.

Cancellation & Refund Policy

1. Cancellations by Participants

Due to preparation time and ingredient costs, all bookings are non-refundable.

  • More than 7 days before class → Eligible for a one-time reschedule or class credit

  • Within 7 days of the class → Not eligible for reschedule or class credit

2. No-Shows
  • If you are unable to attend and do not notify us in advance, your booking will be forfeited. Unfortunately, no refund, reschedule, or class credit will be provided. 
3. Rescheduling

  • Rescheduling is available once per booking, subject to availability, and must be requested at least 7 days before to your class.

4. Class Credit

Class credits:

  • Are valid for 6 months from the date of issue

  • May be transferred to a friend or family member
  • Must be used for a future class, subject to availability
  • Are non-refundable
5. Cancellations by A Caking Hand

If we need to cancel a class due to unforeseen circumstances (e.g. illness, low attendance, emergencies), you will be offered:

  • A full refund, or

  • The option to transfer to another class date

6. Minimum Attendance

Classes require a minimum number of participants.

If this is not met, the class may be rescheduled or cancelled with notice. In this case, you will be offered a reschedule or a full refund.

 
Final Note:

By booking a class, you agree to this Cancellation & Refund Policy.

 

Need help?

Contact us at hello@acakinghand.com.au for questions related to refunds and returns.

Shopping Cart